Refund policy
Refund Policy
At Azzolio, we take pride in the quality and care behind each product. Due to the personal and sensitive nature of skincare items, and to ensure the safety of all our customers, all sales are final.
All Sales Are Final
Once an order is placed, it cannot be returned, exchanged, or refunded. We do not accept returns for reasons including, but not limited to:
- Change of mind
- Personal dissatisfaction with product performance
- Skin irritation or sensitivity
- Delivery delays beyond our control
By completing your purchase, you acknowledge and agree to this policy.
No Guaranteed Results
Skincare results vary by individual. While many of our customers love their experience, we cannot and do not guarantee specific results.
Azzolio products are sold as-is, without any express or implied warranties or guarantees of effectiveness or outcome.
Damaged or Defective Items
If your order arrives damaged or you receive the wrong item, please contact us within 7 calendar days of delivery at info@azzolio.com.
Include your order number, a description of the issue, and clear photos of the item and packaging. If your claim is approved, we may offer a replacement or refund at our sole discretion.
Please note that any claims submitted after 7 days from delivery will not be eligible for review.
Contact
If you have any questions or concerns regarding your order, our support team is here to help.
Email: info@azzolio.com
Important Notice
This refund policy is made available on our website and during the checkout process. By completing your purchase, you confirm that you have read, understood, and agreed to these terms.